Booking a Party

In order to secure your party date, time, and characters, we require a 50% Booking Fee. Your date is not guaranteed until your booking fee has been received. We will send you an invoice once you finalize your event after filling out your booking form online. Your deposit must be received within 48 hours or your party date and time will be released to the next client. Please note that all parties booked less than two weeks from your party date will incur a “Late Booking Fee”.

COVID Guidelines

We are following New York State Guidelines. All our performers and Royal Attendants are Fully Vaccinated and can appear unmasked. Unvaccinated persons are strongly encouraged to mask up at any public events where you are around other households outside of your own.

Performers

While we will always do our best to accommodate Performer requests, we cannot guarantee that a particular performer will be available for your event.

Final Balance

Your remaining balance is due 48 hours prior to your event. A link to make your final payment through out Booking System will be provided for you in a confirmation email in the week leading up to your party or event.

Cancellations & Refunds

Booking Fees are non-refundable. If you need to reschedule, we will work with you to determine an alternate date for your party. While it is very unlikely (and we have never had to do so before!), we reserve the right to cancel any appearance due to injury of the performer or the performer’s family. In this situation, the booking deposit will be put towards a new available event date, however, there will be a rescheduling fee to compensate our performer for their time. If you are rescheduling your party for an alternate date, your booking fee is valid for up to six months from your initial party date. After that time, your Booking Fee will expire.

Character Arrivals

Our character will arrive at the requested appearance time. We try not to arrive early so that all your guests will be at the event before the character makes their appearance. If for some reason, you do not see the character at the event start time, feel free to give us a call. We take pride in arriving right on time! If, for some unforeseeable reason our character is late due to circumstances beyond their control, the character will stay the extended time to compensate for their tardiness.

Safety

An adult must be present in the same area as the character and children throughout the entire event. Parents are welcome to stay and enjoy the performance and activities!

Severe Weather – Outside Parties

While we love to entertain outside, in the event of inclement weather, as well as extreme heat or cold, we will require an indoor space to entertain due to the incredibly high quality of our costumes and wigs and for the safety of our performers. Our performers cannot wear coats, hats, or gloves in order to stay warm during the winter as it ruins the integrity of their costumes & wigs and the cold can be damaging to their voices and health, therefore we require an indoor or heated outdoor setting should weather conditions drop below 60 degrees.

Guest Behavior

Royal Princess Prep wants everyone to feel safe at events and parties. If our performers feel unsafe for any reason due to a guest’s behavior, their Royal Attendant has the right to remove them from the party or event immediately. Our characters are not responsible for children’s behavior, and the performer may leave the premises in extreme situations. This includes both physical and verbal situations.

Party Procedures (Food & Beverage)

Please ensure that no foods or drinks that can stain or damage our performers costumes are present at your event. This includes food items like cotton candy, Cheetos or Doritos, or chocolate. If a costume is stained or damaged you are responsible for costs. Cleaning costs run between $50-75 and replacement costs for our costumes run between $300-1000.

Party Activities

Our performers will do their best to get through all of the activities listed under each package, however in the event that the party guests choose to forgo one activity in favor of another, or there are more children than anticipated, the performer is not obligated to complete all activities.

If there is activity you are providing and would like our performers to participate in, please notify us in advance! We want to be sure the activity runs smoothly and will not compromise our character integrity. This will make the visit as magical as possible!

*PLEASE NOTE: Our single character packages are based on a maximum party size of 15 children for the safety of both the performer and children. If you are anticipating more than 15 children, please consider upgrading your package to a two character package! In the event that your headcount exceeds 15 children with a single character, there will be an additional charge of $5/per child over 15 if we are notified at least 3 days in advance of your party. Additional children added less than 3 days in advance or at the time of the party, will incur a $10/per child fee.

Other Entertainment

When you book with Royal Princess Prep, please let us know if you will be having some other type of entertainment at your event. This helps our characters know what to expect so they can ensure the best performance. Character integrity is very important to us and so we do not appear with other character entertainment companies.

Gratuity

Tips for our performers are not included in the price of the party. Your tip will be divided equally among the characters and the Royal Attendant at the event. Please be sure to give the Royal Attendant the balance and gratuity so the magic isn’t broken! We will also provide an alternative for in-person tipping!